Contacts
Registered Offices
Via Bonzanigo 22 - 10144 TORINO
Tel. 011 43 92 111
Fax 011 43 92 218
Headquarters: A4 Turin-Milan: Rondissone (TO)
Tel. 011 91 41 511
Fax 011 91 82 028
A21 Torino-Piacenza: Villanova d’Asti (AT)
Tel. 0141 94 61 60
Fax 011 0141 94 67 09
SUGGESTIONS, INDICATIONS, COMPLAINTS
Customers
can report any suggestions, indications or complaints to the company
regarding deficiencies perceived or encoutered in the operation of the
motorway or in the provision of services in the following ways: by
letter addressed to: SATAP S.p.A. - Ufficio Rapporti con l’Utenza - Via
Bonzanigo, 22 - 10144 Torino
- by fax to: 011.914.15.313
- by e-mail addressed to ufficioutenti@satapweb.it
- directly through toll collectors, completing a User Communication report
- by calling 011.91.41.511 and asking to speak to the User Relations Office
The
company will respond to all justified complaints within 30 days from
the recording date f the customer communication. If the investigation
of the irregularity requires more time, the company will inform the
customer within the above time period.
